Remote Support

Residential Service

What Is Remote Support ?

Personal support. Greater freedom. Real peace of mind

Remote Support uses technology and trained professionals to provide support without being physically present.

It offers help in real time, promotes independence, and gives peace of mind — day and night.

Live confidently. Stay supported.

Remote Support can be combined with HPC services for well-rounded person-centered support.

Personalized and Flexible Solutions

At Louisa Ridge, we perform both initial and ongoing assessments for each individual and their support team to develop a personalized Remote Support plan.

This approach ensures our services are tailored to meet each person’s unique needs effectively.

Empowering Independence, Ensuring Safety, Honoring Dignity

We understand that our support services are deeply personal.

That’s why our systems and procedures are designed to respect and safeguard each individual’s autonomy, privacy, and safety.

Beyond Simple Monitoring: Real Support

Our Remote Support Professionals aren’t call-center staff.

They are DODD-certified DSPs trained on each individual’s ISP, becoming a familiar and trusted presence for your loved one and ready to provide support whenever needed.

Agency Provider of Remote Support and Assistive Technology in Summit, Cuyahoga, Portage, Medina County, Geagua and Stark Counties.

Our Vision

Our vision is to lead with innovation—providing inclusive, person-centered services and Remote Support that empower every individual in our community to live independently and thrive.

Our Values

Compassion, integrity, and innovation guide everything we do. We are committed to inclusive, person-centered care that empowers individuals to live with dignity, independence, and confidence.

Louisa Ridge Remote Support

How to Start Using Remote Support

For individuals who use Remote Support, Residential Services may be part of the picture at certain times — whether for added in-person support, short-term needs, or future planning. Because both services are connected within Louisa Ridge, transitions and shared support are intentional, familiar, and centered on you — ensuring your support continues to fit your life as it evolves.

Person-Centered Assessment

We start with a conversation focused on you — your needs, your routines, and your goals — to determine whether Remote Support is a good fit for your life.

Team Planning Meeting

You and your support team meet to decide which supports can be provided remotely, when they’re needed, and how they’ll work for you.

Decision on Remote Support Use

You decide whether Remote Support is right for you, with clear information about how it works and how your independence and safety will be supported.

Technology and Vendor Selection

You help choose the technology that fits your support plan, based on your backup support and what works best for you.

Individual Service Plan (ISP) Update

Your service plan is updated to reflect your Remote Support setup, including emergency contacts, support procedures, and equipment details.

Training, Monitoring, and Ongoing Review

You receive training on your equipment, and your support is reviewed over time to ensure it continues to meet your needs and preferences.

Why People Choose Remote Support

Support when you need it — space when you don’t.

Appointment

Book Your Discovery Session

One conversation can shift your perspective — and set your next chapter in motion. Every journey begins with a single step, and sometimes that step is simply reaching out.

Live Chat

Talk to our customer support

Read FAQs

Browse general questions

Let’s Connect

Growth Begins With a Single Conversation.

Whether you’re ready to start your coaching journey or simply want to learn more, I’d love to hear from you.

Our Phone

Our Email